Get in Touch

Questions about your Clay Heart order?

Our small team typically responds within 1-2 business days. For immediate answers on shipping, returns, or care, explore our FAQs below.

Good to Know

Answers to common questions

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Where do you ship?

What's your return policy?

How do I care for my pottery?

Can I visit the studio?

We ship our stoneware worldwide using plastic-free, break-proof packaging. You'll receive tracking information once your order departs our Portland studio.

We accept returns of unused items within 30 days of purchase. Please contact us to initiate a return or exchange.

Our Portland studio is a working pottery. While we don't offer public visits at this time, you can follow our making process on social media.

All Clay Heart stoneware is dishwasher and microwave safe. Avoid sudden temperature changes to ensure longevity and preserve the vibrant glazes.